Shipping Policies

Shipping Policy

Thank you for choosing GourdLife! We are dedicated to delivering your purchases quickly, efficiently, and securely. Please review our shipping policy below for details on how we process and deliver your orders:

United States: 8-13 Days
Canada: 11-18 Days
International: 14-20 Days

Order Processing Time:

Orders are typically processed and dispatched within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.

Shipping Methods and Delivery Time:

We offer various shipping options depending on your location and preferences. At checkout, you will be provided with available shipping methods and estimated delivery times. Estimated delivery times are calculated from the date of dispatch and may vary based on your location, shipping method chosen, and unforeseen circumstances such as weather conditions or customs delays.

Shipping Costs:

Shipping costs are calculated based on the selected shipping method, package weight, and destination. Free shipping may be available for orders that meet certain criteria, such as order value thresholds or promotional offers. Details will be provided at checkout.

Order Tracking:

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery. If you encounter any issues with tracking your order, please don't hesitate to contact our customer support team for assistance.

International Shipping:

We offer international shipping to most countries. However, please note that additional customs duties, taxes, or import fees may apply depending on your country's regulations. These charges are the responsibility of the customer. International orders may also be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.

Shipping Restrictions:

Some items may be subject to shipping restrictions due to size, weight, or content. We will notify you if any restrictions apply to your order. We reserve the right to cancel orders that cannot be shipped due to legal or logistical reasons. In such cases, a full refund will be issued.

Address Accuracy:

Please ensure that your shipping address is accurate and complete to avoid delivery delays or returns. We are not responsible for orders lost or delayed due to incorrect address information provided by the customer.

Shipping Damage or Loss:

We take great care in packaging your orders to ensure they arrive safely. However, in the rare event that your order is damaged or lost during transit, please contact us immediately so we can assist you in resolving the issue.

Returns Due to Failed Delivery Attempts:

If a delivery attempt is unsuccessful due to reasons such as an incorrect address, recipient unavailable, or refusal to accept the package, the order may be returned to us. In such cases, additional shipping charges may apply for resending the package. We will contact you to arrange for re-delivery or provide a refund minus the original shipping costs.

Questions or Concerns:

If you have any questions or concerns regarding our shipping policy or your order's delivery status, please don't hesitate to reach out to our friendly customer support team. We are here to assist you every step of the way!

By placing an order with GourdLife, you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your understanding and support as we strive to provide you with the best shopping experience possible. Thank you for choosing us!